The Parent Book.
Therapist-written support for parents
Urgent help

Screens and online life

Gaming

Both sticks at rest.

Gaming is the world most parents recognise but feel least competent in. These pages cover the eight-year-old’s first console, the twelve-year-old’s headset and the older teenager whose evenings are now taken up with games, and they treat gaming as a real part of a child’s social and emotional life.

What to do first, what helps and who else can help are free to read and to print.

What the library holds on gaming

For a child aged

From the therapists

What to do first

Games are designed to be hard to leave, and when there’s a fight at the end of a session, it’s usually about being interrupted.

  1. Give warnings in game terms, not clock terms: “finish this round,” not “five minutes.” Most of the conflict comes down to this one detail.
  2. Find out what your child is actually playing and who they’re playing with. The social side is usually the part they care about most.
  3. Put the finish time before something your child wants, not something they dread. Supper works better than homework.

If you are worried about a child’s safety

Safeguarding: what to do and who to tellUrgent help

From the chapters

What helps

  1. Keep devices out of bedrooms at night

    Charge devices in the kitchen overnight, including yours. What you do counts as much as the rule you set.

  2. Turn screens off 45 to 60 minutes before bed

    The brain needs to wind down before it can sleep. Use the time for reading, a bath or talking together.

Chapters

1 on gaming

The long reads, each on one situation, written by a therapist.

Quick tips

5 on gaming

Short pieces for the moment in front of you, each with things to try.

Online life

Before the First Loot Box

Have the money conversation, and set the controls, before your child plays a game with a shop in it.

Try this

  • Turn off in-game purchases, or set a limit, before your child starts.

Online life

The Game Rated Above Your Child’s Age

Two games with the same age rating can be very different, so check why it got its number and watch it being played before you decide.

Try this

  • Look up the content descriptors to see why the game got its number.

From the tip

Check the chat separately. The NSPCC points out that age ratings don’t include communication features, so a game with a low rating may still let children talk to people they don’t know. Gaming controls can limit chat, or allow it only with friends you’ve approved.

Online life

The Game That Runs Past Midnight

For most teenagers gaming is where their friends are, so agree the end of the night with your teenager.

Try this

  • Agree the finish time with your teenager on a weekend afternoon when nobody is cross.
  • If gaming is costing them school, sleep or friends, talk to their school and your GP.

From the tip

If your teenager hits or threatens anyone when the game stops, leave the room, and if that doesn’t make everyone safe, don’t wait. Call 999. Help is free and available at any hour.

More quick tips on gaming

  • Online life

    The Room Your Child Will Not Leave

    Time on a headset is often time with friends, so start by asking about it.

    2 min read · Ages 9 to 13

  • Online life

    When the Game Ends in Tears

    Agree how long your child will play before they start, and give them a few minutes’ warning.

    2 min read · Ages 5 to 9

The rest of each tip, with more to try and why it works, is in the library.

Things to do together

2 on gaming

Small, repeatable things to do with your child, with what to watch for and when to get help.

To do together · About 30 min

Play their game with them

Your child picks a game they play and teaches you how it works. You play beside them as a beginner, and find out what the game involves, including who they can talk to in it.

What it is for. For many children, games are where they relax and where they spend time with their friends. Playing one with your child shows them you’re interested in something they care about, and it teaches you what the game involves: who they can talk to in it, what it costs and how they would block someone.

  1. The first step Ask your child to choose the game and teach you: “Will you show me how to play this? I’ll probably be hopeless.” Let them pick a time that suits them, and not one that cuts into playing with their friends.

Safety. Check the age rating, and what the game lets players do: chat, voice and buying things. Use the console’s or the game’s settings to limit who can talk to your child, and so that nothing can be bought without you. Don’t store a payment card on the console or in the app. Screens off about an hour before bed, and the console stays out of your child’s bedroom overnight.

When to get help. If you learn that someone in a game has asked your child for pictures or personal details, asked to meet them or asked them to move to another app, or that there is a sexual image of a child, stay calm, do not blame your child, and leave everything as it is (do not reply, look further, copy, forward or delete). Act that day, using the routes under “If you need help right now”, at the foot of every page, and tell the school’s designated safeguarding lead. If your child tells you that someone is hurting them, that they are hurting themselves, or that they do not want to be alive, stay calm, thank them for telling you, do not promise to keep it secret, and act that day in the same way. If for several weeks gaming has come before sleep, meals and washing, your child has dropped things they used to enjoy, or they only see their friends online, talk to your child’s school and your GP.

The other four steps, and your part in it, are in the library.

More to do together

  • To do together

    Rules for the tablet, made together

    A short family agreement about screens, signed by everyone and made with your child: when, where and what, and what to do if something online upsets them.

    About 20 min · Ages 5 to 9

4 on gaming

Made to be printed, kept, and handed on.

To print and keep

The guide to gaming

What to do first, what helps, a few things to try and who else can help, together in one guide. Free to print and keep, or to hand to the other parent, a grandparent or the school.

See the sheet

Who else can help with gaming, on a sheet of its own.

Books and reading

8 on gaming

Chosen by the therapists who write the library: books for you and to read with your child, and pages from organisations we trust.

For you 3

  • Cover of Lost in a Good Game by Pete Etchells
    Lost in a Good Game Pete Etchells Part memoir, part science: a psychologist who grew up playing games explains what the research says about violence and addiction, and why games can matter, sometimes deeply, to the people who play them. Affiliate link: we earn a small commission

Also on this shelf

  • Cover of Taming Gaming by Andy Robertson
    Taming Gaming Andy Robertson
  • Cover of Unlocked by Pete Etchells
    Unlocked Pete Etchells

Every book on the shelf, with a therapist’s note on what it is good for, is in the library.

To read with your child 2

  • Cover of Emmy Levels Up by Helen Harvey
    Emmy Levels Up Helen Harvey · Ages 9 to 12 Emmy is brilliant at an online game and has a growing audience, but is bullied at school over her looks and background. Shows gaming as a real source of confidence and friendship, not only a problem. Affiliate link: we earn a small commission

Also on this shelf

  • Cover of Finding Audrey by Sophie Kinsella
    Finding Audrey Sophie Kinsella · Ages 12 to 16

Every book on the shelf, with a therapist’s note on what it is good for, is in the library.

To read online 3

  • YoungMinds

    Gaming and mental health

    Balanced on gaming’s benefits and risks, with what young people say they want from parents, how to set boundaries, and when gaming is a real cause for concern.

  • Place2Be

    Supporting healthy gaming habits for children

    Understanding why children love games, and how to agree gaming rules together so limits feel fair rather than imposed.

  • CEOP Education (National Crime Agency)

    Gaming: what parents and carers need to know

    From the National Crime Agency’s child protection team: talking about games, using PEGI ratings and safety settings, and why in-game chat and gifts can be used to groom children.

Podcasts and films

6 on gaming

Podcast episodes, talks and films, each chosen for a reason.

Podcasts 3

Also on this shelf

  • Ask Lisa: Untangling Family Life

    214: Should I Let My Son Spend All His Free Time Playing Video Games?

  • Parent Zone

    Tech Shock - from Parent Zone

Every episode on the shelf, with a therapist’s note on what it is good for, is in the library.

Films 3

Also on this shelf

  • YouTube · 4 min

    Parent Club: Helping children keep safe while gaming online

    Andy Robertson (Parent Club, Scottish Government), YouTube

  • YouTube · 3 min

    In-game scams explained for kids | How to spot and avoid scams while gaming | Internet Matters

    Internet Matters, YouTube

Every film on the shelf, with a therapist’s note on what it is good for, is in the library.

Who else can help

This usually starts at school rather than at the surgery. The adults who see your child every day are the first people to tell, and often the fastest route to a change. The GP is there if it persists or deepens.

Where to start

  • Your child’s school

    The pastoral lead, the head of year, or the form tutor. Free, already knows your child, and often the quickest way to get something changed at school.

    Before or alongside anything else. A school cannot act on what it has not been told, and what you bring is often what it did not have.

  • Your GP

    The gateway to everything the NHS offers a child: paediatric assessment, a referral to CAMHS, and support for you as the parent.

    Ask for a double appointment. Describe the pattern over weeks rather than the worst single day, and say plainly what you are worried about. Bring a written list; the ten minutes go quickly.

    www.nhs.uk/service-search/find-a-gp

For gaming

  • Internet Matters

    Step-by-step guides to the settings on every device and app, advice by age from nought to eighteen, and guides to AI tools and gaming.

    When you need to actually change something on a phone tonight. The most practical online safety source in the UK.

    www.internetmatters.org/advice

  • Childnet

    Guides to having the conversation, by age, on gaming, sharing images, online bullying and where the line is, from one of the charities behind the UK Safer Internet Centre.

    When the settings are done and the talking is the hard part.

    www.childnet.com/parents-and-carers

  • UK Safer Internet Centre

    The UK’s online safety centre, run by Childnet, the IWF and SWGfL. Their parents’ pages give age-by-age guidance and settings for each platform, written for people who have read enough alarming material.

    For the everyday side of online life rather than an emergency. Reading and guides; there is no parent helpline here.

    Email only, Mon-Fri working hours

    saferinternet.org.uk/guide-and-resource/parents-and-carers