The Parent Book.
Therapist-written support for parents
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The Parent Book·From the library

What to Do When School Is the Problem

For parents whose child has started dreading school.

A fourteen-minute read · Published 25 May 2026

It often starts on a Sunday evening. Your child has been mostly cheerful all weekend, but as the evening goes on they say less and less. Then they have a stomach ache, and by bedtime they’re crying. On Monday morning your child can’t get out of bed, and they aren’t putting it on. You have a meeting first thing, and you’re standing in their doorway in your coat, trying to work out whether this is the day to push through or the day to ring in sick.

A week later, it’s starting on Sunday afternoons. A month later, it has spread into Saturday evenings. By the second half-term, the child who used to skip into the playground walks in with their shoulders hunched on the better days, and on the worse days doesn’t walk in at all.

We see a lot of parents in this position. The school says, with all its authority, that the child has to come in. Your child says, very clearly, that they can’t bear it. You’re the one standing between them, and the one who knows your child best.

Put it into practice

What this chapter looks like in practice: one-minute ideas for tonight, things to do together and sheets to print and keep.

The quick tips and activities are for subscribers; the sheets marked free are free to anyone, and the rest come with a subscription. What a subscription includes.

Who else can help

YoungMinds

The UK’s young people’s mental health charity, with a free Parents Helpline, webchat and email, and a plain A to Z of the things parents worry about.

0808 802 5544 · Mon, Thu, Fri 9.30am-4pm; Tue, Wed 9.30am-6pm

Outside those hours the parents line is closed. The urgent routes on this page are open when it is not.

youngminds.org.uk/parent/parents-helpline

Place2Be

Parenting Smart, written by the child mental health specialists who work in primary schools: short, practical articles and films on friendships, behaviour, worries and routines.

parentingsmart.place2be.org.uk

Coram Family Lives

A free, confidential helpline for any parenting or family worry, by phone, live chat, WhatsApp or email, staffed by trained family support workers.

0808 800 2222 · Mon-Fri 9am-9pm; weekends 10am-3pm; closed bank holidays

Outside those hours the line is closed. Samaritans answer at any hour on 116 123, and Shout answer if you text the word SHOUT to 85258.

coramfamilylives.org.uk/how-we-can-help/confidential-helpline

Kensington Square Therapy is a specialist therapy service for the independent school sector and the editorial home of The Parent Book. The Parent Book is written by qualified therapists registered with the BACP and NCPS, drawing on over a decade of clinical work with children, young people, parents, and schools across the prep and senior school years.

If you need help right now Tap for helplines
If you need help right now
If you or your child is in immediate danger999 · Go to your nearest A&E · 24/7
If either you or your child is in a mental health crisisNHS 111 · England, Scotland and Wales: call 111 and choose the mental-health option. Northern Ireland: call Lifeline on 0808 808 8000 · 24/7
If your child is under 19 and needs to talk to someone themselvesChildline · 0800 1111 · 24/7
If you are worried that a child is being harmed or is at riskNSPCC Helpline · 0808 800 5000 · Mon-Fri 10am-4pm by phone; email 11am-4pm, seven days a week. An email sent when the service is closed is not received. · help@nspcc.org.uk · If the NSPCC service is closed and the concern cannot wait, call the police on 101. You can also contact the child’s local out-of-hours children’s social care, social work or social services team. If a child is in immediate danger, call 999.
If you would prefer to text rather than speakShout · Text SHOUT to 85258 · 24/7
If you or someone you are worried about needs someone to talk toSamaritans · 116 123 · 24/7

The rest of the library

This is one chapter of a library written by therapists.

The Parent Book is a library of chapters, quick tips, activities and sheets to print, written by therapists who work with children and parents every week.

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