The Parent Book.
Therapist-written support for parents
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The Parent Book·From the library

What to Do When School Is the Problem

A chapter for parents whose child has started dreading school.

A thirteen-minute read · Published 25 May 2026

It often starts on a Sunday evening. The bath has run. The uniform is folded on the chair. The child, who has been mostly cheerful all weekend, becomes, around six o’clock, quieter than usual. By half past seven she has a stomach ache. By eight she is crying. By Monday morning she is unable, not theatrically so, to get out of bed, and the parent, who has a meeting at nine, is standing in the doorway in her coat trying to work out whether this is the day to push through or the day to ring in sick.

A week later, it is happening on Sunday afternoons. A month later, those have eaten into Saturday evenings. By the second half-term, the child who used to skip into the playground is, on the better days, walking in with her shoulders hunched, and on the worse days, not walking in at all.

In our work, parents arrive in this position often. The school will say, with institutional weight, that she has to come in. The child will say, with absolute clarity, that she cannot bear it. You are the person standing between them, and the person who knows the child best.

External support

YoungMinds

The leading UK youth mental health charity.

0808 802 5544 · Mon, Thu, Fri 9.30am-4pm; Tue, Wed 9.30am-6pm

youngminds.org.uk

Place2Be

School-based counselling charity.

place2be.org.uk

Family Lives

A free confidential helpline for any parenting concern.

0808 800 2222 · Mon-Fri 9am-9pm; weekends 10am-3pm

familylives.org.uk

Kensington Square Therapy is a specialist therapy service for the independent school sector and the editorial home of The Parent Book. The Parent Book is written by qualified therapists registered with the BACP and NCPS, drawing on over a decade of clinical work with children, young people, parents, and schools across the prep and senior school years.

If you need help right now Tap for helplines
If you need help right now
If you or your child is in immediate danger999 · Call 999 · Go to your nearest A&E · 24/7
If you, or your child, is in mental health crisisNHS 111 · England, Scotland and Wales: call 111 and choose the mental-health option. Northern Ireland: call Lifeline on 0808 808 8000 · 24/7
If your child or young person is having thoughts of suicidePapyrus HopeLine 24/7 · 0300 102 2470 · text HOPE to 88247 · 24/7, every day · pat@papyrus-uk.org · Text and email replies may take up to 24 hours.
If your child needs to talk to someone themselvesChildline · 0800 1111 · 24/7
If you are worried that a child is being harmed or is at riskNSPCC Helpline · 0808 800 5000 · Mon-Fri 10am-4pm by phone; email 11am-4pm, seven days a week. An email sent when the service is closed is not received. · help@nspcc.org.uk · If the NSPCC service is closed and the concern cannot wait, call the police on 101. You can also contact the child’s local out-of-hours children’s social care, social work or social services team. If a child is in immediate danger, call 999.
If you would prefer to text rather than speakShout · Text SHOUT to 85258 · 24/7
If you are struggling yourself and need to talkSamaritans · 116 123 · 24/7

The rest of the library

This is one chapter of a library written by therapists.

The Parent Book is a library of chapters, quick reads and audio, written by therapists who work with children and parents every week. If this one helped, the rest is here.