School stress

Where to start

For almost everything, the NHS is the right first move, and it costs nothing.

• Your child’s school. The pastoral lead, the head of year, or the form tutor. Free, already knows your child, and often the fastest route to a change that helps. Before or alongside anything else. A school cannot act on what it has not been told, and what you bring is often what it did not have.
• The SENCo at your child’s school. The member of staff responsible for special educational needs. They hold the assessment routes, the in-school support, and the paperwork an EHCP needs. Ask for a meeting in writing, and ask what is already being tried under the graduated approach. This conversation usually has to happen before anything statutory can.
• Your GP. The gateway to everything the NHS offers a child: paediatric assessment, a referral to CAMHS, and support for you as the parent. Ask for a double appointment. Describe the pattern over weeks rather than the worst single day, and say plainly what you are worried about. Bring a written list; the ten minutes go quickly. www.nhs.uk/service-search/find-a-gp

For school stress

• Place2Be. School-based counselling charity. Their Parenting Smart articles are written by school-based counsellors and are my default for primary-age concerns. When the chapter is about primary-age (5-to-11) social or emotional concerns, particularly anything school-anchored. The Parenting Smart articles on friendship, behaviour and routines are the strongest sub-resource. parentingsmart.place2be.org.uk
• YoungMinds. The leading UK youth mental health charity. Their A-Z is the first place I send parents asking about a named concern. When a parent needs a clear, accessible primer on a specific emotional or mental health concern in their child or teen. Default first signpost for the 11-to-18 age range. Parents Helpline 0808 802 5544 · Mon, Thu, Fri 9.30am-4pm; Tue, Wed 9.30am-6pm · Webchat Mon-Fri 9.30am-4pm; email parents@youngminds.org.uk www.youngminds.org.uk/parent
• MindEd for Families. NHS-backed e-learning hub written by specialists and parents together. The right pointer for parents who want to go deeper than a charity explainer. When the chapter calls for a substantial primer rather than a short article. Particularly useful for parents who are research-minded and want structured material they can work through. www.minded.org.uk

If special educational needs are part of the picture

• IPSEA (Independent Provider of Special Education Advice). The UK’s specialist legal charity for SEND. The right line when the school has stopped engaging or the EHCP process needs legal scaffolding. Any chapter touching on SEN support, the graduated response, EHCP applications or appeals, or the SEND tribunal. The lawyers we would put in the room with a school that has stopped engaging. Free at the point of use, which matters for families who are paying for private assessment in parallel. England only. The SEND systems in Wales, Scotland and Northern Ireland work differently. IPSEA Advice Line and Call-in Helpline 0300 222 5899 · Triage Tue 9.30am-12.30pm; Call-in Helpline Wed 9.30am-2.30pm www.ipsea.org.uk/advice-line
• Contact (for families with disabled children). The UK charity for families with disabled children. The warmest UK line we know for the parent in the early days after a diagnosis. Any chapter where a parent is holding a new diagnosis, navigating benefits, or contending with the wider system around a disabled child. No diagnosis required to use the helpline, which matters for families still in the assessment process. UK-wide. Contact Helpline 0808 808 3555 · Mon-Fri 9.30am-5pm (Tue opens 10.15am) contact.org.uk/help-for-families/information-advice-services/our-helpline
• Council for Disabled Children. The umbrella body for the disabled children’s sector in the UK. The right pointer when a parent is reading more widely on the SEND landscape than a single specialist charity can cover. Chapters or tips where the parent wants to understand the wider SEND system, the local-authority routes, or the policy framework her family is navigating. Complementary to IPSEA’s legal focus; CDC holds the systemic and policy layer. councilfordisabledchildren.org.uk

If you are considering private therapy

Waiting lists are long. If you can meet the cost, a registered therapist can usually be seen in weeks rather than months. Both registers below are accredited by the Professional Standards Authority, which is the thing to check before anything else.

• BACP Therapist Directory. The British Association for Counselling and Psychotherapy’s public register. Search by area, by what you are bringing, and by whether the therapist works with children. www.bacp.co.uk/search/Therapists
• NCPS Therapist Directory. The National Counselling and Psychotherapy Society’s register. Every therapist listed is qualified, supervised, insured, and accountable to a code of ethics. ncps.com/find-a-counsellor
• Kensington Square Therapy. Our own practice. We work with children, young people and parents, in the room at 23 Kensington Square, online, and inside schools we partner with. www.kst.ltd

What to look for in a therapist, what a first session is like, and the questions worth asking before you commit, are set out at theparentbook.com/finding-a-therapist

Everything else

The full directory, across every subject, is at theparentbook.com/services. If a number here has changed, please tell us at hello@theparentbook.com and we will correct it.